Terms and Conditions

Welcome to Arshinagor Online Shop! These terms and conditions outline the rules and regulations for using our website and services. By accessing or making a purchase from our website, you agree to these terms.

General Terms

• Arshinagor Online Shop is an eCommerce platform offering products including fashion, clothing, accessories, cosmetics, and more.
• We reserve the right to modify these terms and conditions at any time. Updates will be posted on this page.

Account Registration

• Customers aren’t required to register an account to make purchases.
• You are responsible for maintaining the confidentiality of your account credentials.

Pricing and Payment

• All prices listed on the website are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
• Payment options include cash on delivery and other payment methods as displayed at checkout.

Shipping and Delivery

• Delivery charges are 80 BDT within Dhaka and 120 BDT outside Dhaka.
• Estimated delivery time is 3 to 7 days, depending on location and courier schedules.
• We ensure secure packaging to prevent damage during transit.

Return and Refund Policy

• Returns for damaged or incorrect products must be handled directly with the delivery agent at the time of delivery.
• For other returns, customers will bear the return delivery charges. Original delivery charges are non-refundable unless the product issue is caused by us.
• Products must be returned in unused condition, with all tags and packaging intact.

Order Cancellations

• Orders can be canceled before they are shipped. Contact our customer support for cancellations.
• Arshinagor Online Shop reserves the right to cancel any order due to unforeseen circumstances.

Product Availability and Descriptions

• While we strive for accuracy, product images and descriptions are for reference only. Minor differences may occur.
• Product availability is subject to stock levels.

User Conduct

• Users agree not to use the website for unlawful purposes or activities.
• Any violation of these terms may result in restricted access to our services.

Privacy Policy

• By using this site, you agree to our Privacy Policy regarding the collection, use, and protection of your information.

Limitation of Liability

• Arshinagor Online Shop is not liable for delays, damages, or losses caused by courier services or incorrect user-provided information.

Governing Law

• These terms and conditions are governed by the laws of Bangladesh.

Contact Information

If you have any questions or concerns, please contact us at info@arshinagor.shop

By using Arshinagor Online Shop, you confirm that you have read, understood, and agree to these terms and conditions.