Seamless Delivery Solutions

At Arshinagor Online Shop, we pride ourselves on offering a dependable and efficient delivery service tailored to meet your needs. Our dedicated courier partner ensures that your orders are handled with care, so you can expect them to arrive safely and on schedule. We understand the importance of timely delivery and strive to provide a seamless experience from the moment you place your order until it reaches your doorstep.

1. Select the Desired Product & Order the Product 

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Return Policy

At Arshinagor Online Shop, we aim to ensure our customers are fully satisfied with their purchases. Our return policy is straightforward and designed to provide you with flexibility and convenience.

1. Conditions for Return

  • Damaged or Incorrect Products: If you receive a damaged or incorrect product, please inform the Courier agent immediately upon delivery. You can request a return directly with the Courier agent, and they will assist you with the return process on-site.
  • Change of Mind: If you decide you no longer want the product and it is in perfect condition, you can still return it. However, please note that the delivery charges will be your responsibility and you have to pay them.

3. Return Process

  • Inspect Your Product: We recommend thoroughly inspecting your order before completing payment to ensure it meets your expectations.
  • Return Shipping Costs: For change-of-mind returns, you will need to cover the cost of delivery.

4. Customer Support

  • Our support team is available to assist you 24/7 with any questions or additional help regarding returns. Please contact us through our website's contact form or via email at arshinagorshop@gmail.com 

Thank you for choosing Arshinagor Online Shop. We’re dedicated to providing a smooth and convenient shopping experience!

FAQs

What are the delivery charges?
  • Inside Dhaka: 80 TK
  • Outside Dhaka: 120 TK
What is the estimated delivery time?

The estimated delivery time is 3 to 5 days, depending on your location and the courier’s schedule.

How can I contact customer support?

Our customer support team is available 24/7 to assist with any questions or concerns. Contact us through:

Do you offer any discounts or promotions?

Yes, we frequently offer exclusive discounts and promotions. Keep an eye on our website and social media handles to stay updated.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via mobile. Use this number to track your order on our Courier’s website.