Privacy and Confidentiality

Welcome to the arshinagor.shop website (the “Site”) operated by Arshinagor Online Shop. We respect your privacy and are committed to protecting your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also outlines the steps we take to secure your personal information and explains your options regarding the collection, use, and disclosure of your data. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and information relating to you as set out in this Privacy Policy. We will collect information where necessary and only if relevant to our dealings with you.

We will retain your information only as long as required by law or as relevant for the purposes for which it was collected.

You can visit the Site and browse without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you have an account on the Site and log in with your username and password.

Data That We Collect

We may collect various pieces of information if you seek to place an order with us or interact with our services.

We collect, store, and process your data to process your purchases and provide our services. This may include personal information such as your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, or bank account details.

We use this information to:

• Process your orders.
• Provide services and information requested by you through our website.
• Manage your account.
• Verify and carry out financial transactions.
• Improve the layout and/or content of our website.
• Identify visitors on our website.
• Conduct research on user demographics.
• Send you updates about our products, services, and promotions (with your consent).

We may share your name and address with third parties (e.g., courier services) to deliver products. You must provide accurate and updated information.

Your order details may be stored but cannot be accessed directly for security reasons. You can access your account to view your completed orders, manage your address and bank details (for refunds), and update newsletter preferences.

You are responsible for maintaining the confidentiality of your login credentials. We are not liable for misuse unless it is due to our negligence.

Other Uses of Your Personal Information

We may use your personal information for:

• Opinion and market research (anonymously).
• Sending updates about our Site, products, and services.

If you do not wish to receive such communications, you can opt-out at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly.

We may anonymize data about users for various purposes, such as identifying general usage trends or sharing insights with third parties. However, this anonymized data cannot identify you personally.

Competitions

For competitions, we may use your data to notify winners and promote offers. Details will be provided in the respective competition’s terms and conditions.

Third Parties and Links

We may share your data with:

• Our agents and subcontractors to assist with delivery, payments, marketing, or customer service.
• Fraud protection and credit risk reduction partners.

If we sell our business, your data may be transferred as part of the sale. We will not sell or disclose your data without consent unless required by law.

Our Site may contain advertisements or links to third-party sites. We are not responsible for their privacy practices.

Cookies

Cookies are small text files stored on your device that identify you as a user. While you can browse our site without enabling cookies, certain features (e.g., shopping cart) require them.

This Site uses cookies to:

• Improve your browsing experience.
• Analyze website usage through tools like Google Analytics.

By using this Site, you consent to the use of cookies. For more details, visit All About Cookies.

Security

We implement strict security measures to protect your data. All collected information is stored on secure servers with firewalls. However, you are responsible for keeping your login credentials safe.

Your Rights

You have the right to:

• Request access to your data.
• Correct inaccuracies in your data.
• Opt-out of direct marketing.
• Request data deletion by contacting us at info@arshinagor.shop.

Data Deletion

To review, update, or delete your personal information, contact us at info@arshinagor.shop. Our support team will assist with the process.

For any questions about this Privacy Policy, contact our Customer Service team at info@arshinagor.shop.